Digital Inclusion

Development of Digital Inclusion ToolkitsDoha City Center

(January 2013 – March 2013)

Role: E-learning Consultant

In the efforts of ictQATAR to improve ICT adoption, it has been recognized that it is essential to minimize the barriers that prevent some groups and individuals from developing digital skills and understanding. The Digital Inclusion Strategy identifies the groups in most need of support, and presents a useful diagrammatic framework of expected competencies from a user perspective, as well as one that describes the range of initiatives required to reduce digital exclusion and help individuals benefit from Qatar’s growing knowledge and information society.

The development of the Digital Inclusion Toolkits takes these skills to a wider audience.  It is intended that the toolkits will, amongst other things, host or point to content that will enable further digital skills training programs to take place.  For people taking early steps in digital skills, context and relevancy are essential.  This is particularly true for those going online for the first time, and those who have low motivation to develop digital skills.  Understanding the purpose of a training activity and recognizing its relevance to everyday life can help to overcome fear and alienation from technology and foster learning and engagement.

In January 2013, our team of three freelance consultants undertook to work on the Digital Inclusion Toolkits development project.  This was addressed in three main phases, the evaluation and mapping of resources, the production of the specification for two toolkits, and a proposal for the development of an online portal for the toolkits.

Project Team: Mary Moss,  Ali Close, and Mariam Attia

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